Data Safety Requirement

Account & Data Deletion

In full compliance with Google Play Data Safety Policies and the Apple App Store Review Guidelines, Pypox provides clear, self-service tools for users to request permanent deletion of their account and all associated personal data.

Method 1: In-App Self-Service Deletion (Instant & Recommended)

You can initiate immediate account deletion directly from the Pypox mobile application by following these 4 steps:

• Step 1: Open the Pypox app and tap your Profile tab (bottom right).
• Step 2: Tap the Settings (Gear Icon) in the top-right corner.
• Step 3: Select Account → scroll to the bottom and tap Delete Account.
• Step 4: Review the confirmation prompt and confirm with your account password.

What Data is Deleted?

When you delete your account, the following data is permanently purged:

• Your profile information, avatar, cover photo, full name, and username.
• All uploaded video posts, photos, comments, and replies.
• Your emotional mood streak history and 7-day mood footprint records.
• Direct chat history and private messages.
• Push notification tokens and device associations.

30-Day Grace Period & Permanent Purge

Upon confirmation, your profile is immediately hidden from the public feed, search, and follower lists. We provide a 30-day grace period during which you may reactivate your account by simply logging in. After 30 days, all data is permanently and irreversibly purged from our active databases and encrypted Cloudflare R2 media storage.

Method 2: Manual Web Deletion Request

If you have uninstalled the app or lost access to your device, you can request manual deletion by emailing our Data Privacy Officer from the email address associated with your Pypox account:

Our team will verify ownership and process your deletion within 48 hours.